Products damaged in transit may be returned and exchanged for new products. Please include your name, address, phone number, and date of purchase for exchanges.

Unused products may be returned and refunded excluding the freight charges and a 20% restocking fee. Please include your name, address, phone number and date of purchase for refunds.

Products can not be refunded or exchanged after 45 days of original purchase.

Due to Department of Transportation regulations, Acid Stain can not be returned. It is considered a Hazardous Material and can not be reshipped.

Partially used or opened products can not be returned.

Please call us at (405)275-6657 before returning any products so we may be prepared to reship or refund your purchase.

Please return items to:
Direct Colors Inc.
Attn: Returns/Exchanges Department
430 E. 10th St.
Shawnee, Ok 74801

Unused specialty items like custom concrete pigments, antique releases, stencils, stamps, tinted sealers and custom color hardeners can not be returned or refunded.

If you have any questions about our return policies, please call us at (405)275-6657.