Discounts & Promotions
Discounts and promotions cannot be combined.
Direct Colors does not automatically initiate promotional credit for past purchases. To take advantage of future promotions (and Stay In The Know), customers should opt-in to Direct Colors email list which is located at the bottom of most pages on the website.
Good Faith Credit - 48/48 Policy
If you complete a purchase within 48 hours prior or after a Direct Colors sale or promotion, you may be eligible for a credit.
- The items purchased must match the sale's specifics such as size, amount, product type, and minimum order value.
- To claim a credit, you must email [email protected] within 48 hours of the promotion's end and include:
- Your order number
- Reference the specific sale or promotion
- Direct Colors will review and if all conditions are met will process eligible credits
Contest Winnings Policy
Prize & Promotion Guidelines
We love celebrating our customers! To make sure everyone receives their winnings in a fair and timely way, all promotional checks, prizes, and contest winnings must be claimed and cashed within ninety (90) days of the issue date. After 90 days, unclaimed winnings and checks expire and cannot be reissued.
Product Credit Policy
All product credits issued by Direct Colors must be redeemed within six (6) months of the issue date and can only be applied toward the purchase of Direct Colors products. After 6 months, unused credits will expire and cannot be reissued.
Our Commitment
- Provide top-notch customer service.
- Ensure exceptional shopping experience.
- Deliver quality products.
Your Satisfaction, Our Priority: Whether it's assisting with product selection, answering your queries, or resolving any concerns, our team is always here to help. We value your trust and strive to exceed your expectations with every purchase.
Thank you for choosing Direct Colors. We look forward to serving you and being a part of your creative projects!
